A
FORWARD TO THE READER
By H. W. Hoover
President, The Hoover
Company
FOR THE PAST ten years it
has been the sole business of Mr. Wheeler and his staff of word
consultants to survey and analyze selling words and techniques.
I understand that to date they have tested over 105,000 words
and word combinations on upward of 19,000,000
people.
I know
that in the Hoover Company certain words and techniques
used by our salesmen have proved fundamentally sound. In
case after case I have seen them work with almost
mathematical precision.
Your
salespeople can be the strong or the weak link in your
company’s sales chain. If one link of the chain will hold
fifty pounds, another thirty pounds, and another six
pounds, altogether the chain can support only six pounds
– the “holding power” of the weakest
link.
It is
like building a beautiful $20,000 automobile. You can
have the finest steel body that engineers can create; a
powerful 12 cylinder motor under the shiny hood;
smart-looking upholstery, strong, sturdy tires, and a
tank filled with higher power gasoline, yet the
automobile will fail to start if some comparatively
insignificant part in the ignition system fails to
function.
So it is
with a manufacturer, distributor, or retailer. He can
employ high-salaried executives to direct his business;
he can staff his organization with the best creative,
merchandising and advertising brains, yet his ultimate
success is in the hands of his sales
organization.
It is the
salesman who is the real boss – the real cog in the machine.
What he says and does as he faces his prospects and your
customers is vitally important to the success of your business.
And his success depends, to a great extent, upon the words he
uses in the field of selling.
The best
looking merchandise, as Mr. Wheeler says, won’t sell
itself – and the best looking dotted line won’t sign
itself – without the intelligent persuasion of a
salesman’s words, backed up by sound selling
techniques.
It is Mr.
Wheeler’s purpose in this book to help the salesman by
showing him how to add forceful sales words and
techniques to his regular selling vocabulary so that he
will always have complete command over any selling
situation that confronts him.
This book
is based on the author’s “Five Wheelerpoints,” and in the
pages that follow, Mr. Wheeler does a fine job of
explaining them to you in their relation to whatever you
are selling. Some of these Wheelerpoints may sound
familiar to you; others you will find brand
new.
There is
nothing mysterious about “Tested Selling” – nothing to be
learned for parrot recitation. Here is simply the result
of a man’s ten-year study of and thinking about what
successful salesmen, of all kinds are saying and doing to
make more sales.
As has often
been said about Mr. Wheeler’s philosophy. “His Tested Selling
Sentences are so simple that any one of us could have thought
of them – but so original few of us ever
did.”
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